Feedback Policy

At Earthtone Content, feedback is a cornerstone of growth, improvement, and community engagement. This outlines our commitment to not only collect and listen to feedback but also actively respond to it and integrate it into our operations. This helps ensure transparency and open communication.

Collecting Feedback

  • Multiple Channels: We collect feedback through various channels, including our website, email, social media platforms, and direct client interactions, to make it as easy as possible for our audience to reach us.
  • Surveys and Polls: Regularly conducted surveys and polls help us gauge customer satisfaction, understand our community’s needs, and identify areas for improvement.
  • Public Forums: Encouraging discussions on platforms like LinkedIn allows us to engage with broader digital marketing topics and receive feedback in a community setting.

Feedback Prioritization

  • Results-Driven: We prioritize feedback that has the potential to significantly affect our community’s satisfaction and service quality.
  • Feasibility and Alignment: We consider the feasibility of implementing feedback and its alignment with our mission and values.
  • Diverse Perspectives: Efforts are made to consider feedback from a wide range of voices, ensuring decisions are well-rounded and inclusive.


Feedback is invaluable to Earthtone Content, providing us with the insights necessary to evolve in alignment with our community’s needs and expectations. We thank our clients and audience for their trust and feedback, helping us grow together in our efforts. 🌎